The Alexio Cybersecurity for Healthcare Approach
Modern Protection Aligned with NIST, HIPAA, PHIPA, PIPEDA & Regulatory College Requirements
Built for clinics. Backed by experts.
Professional Healthcare Cybersecurity
Alexio Defender is a professional, purpose-built cybersecurity stack designed to protect healthcare practice computers. Combined with certified expert support, automation, and advanced threat detection, it delivers a powerful solution for safeguarding sensitive data, maintaining compliance, and preventing costly disruptions.
Comprehensive Regulatory Compliance
Cybersecurity Framework - We build cybersecurity solutions to meet the mandates of the NIST Cybersecurity Framework, HIPAA, PIPEDA, PHIPA. HIA, and other provincial regulations.
NIST Framework
Comprehensive security controls based on the National Institute of Standards and Technology cybersecurity framework
HIPAA
Health Insurance Portability and Accountability Act compliance for US healthcare providers
PIPEDA/PHIPA
Canadian privacy regulations including Personal Information Protection and Electronic Documents Act and Personal Health Information Protection Act
NIST Framework Implementation
Govern
Set rules, assign responsibility, and review risks
Policies, privacy officer support, compliance monitoring
Identify
Know your systems, risks, and who has access
Risk assessments, asset tracking, access audits
Protect
Put in controls to keep data safe
50+ safeguards, firewalls, patching, awareness training
Detect
Know quickly when something goes wrong
Monitoring, ransomware alerts, USB tracking
Respond
Have a plan to act fast when a threat is found
Incident response support, real-time alerts
Recover
Restore systems, data, and trust
Backups, system restores, breach reporting assistance
Automation - A Critical Cybersecurity Tool
Keeps Your Systems Updated Automatically
Makes sure that all your computers receive critical security updates for Windows, browsers, and third-party software like Adobe or Java. This helps prevent hackers from exploiting known weaknesses that are often targeted in ransomware attacks.
Without automation, these updates can be missed, leaving your patient data at risk.
Monitors Every Device 24/7
It constantly checks the health of every computer and server in your practice, looking for signs of failure, abnormal behavior, or missing protections like antivirus or backups. This allows your IT provider to take action before a small problem becomes a major disruption.
Supports HIPAA, PHIPA, and PIPEDA Compliance
Many healthcare regulations require ongoing monitoring and risk management. ConnectWise Automate helps document that your systems are being monitored and maintained, which is valuable in audits and insurance claims.
Delivers Faster, Safer IT Support
It allows technicians to fix issues remotely, often before you even know there's a problem. Because they don't need to interrupt your staff or log into the machine while you're working, it reduces downtime and avoids delays in patient care.
Daily System Health Reports
You receive reports that show system health, update status, and any issues that were resolved. This gives you transparency and confidence that your computers are protected and maintained according to industry standards.
Reduces Human Error
Automating tasks like patching, antivirus deployment, and backup checks ensures nothing is forgotten. This is especially important in healthcare, where a single oversight can lead to a costly breach or compliance issue.
Alexio Uses Webroot EDR - Why This Matters for Your Dental or Medical Practice
Designed to Stop Ransomware Before It Shuts You Down
Webroot constantly monitors your computers for suspicious behavior and can stop threats in real time, including brand-new attacks that traditional antivirus may miss. Think of it like having security cameras inside your computer that intervene as soon as something suspicious happens.
Prevents Downtime That Interrupts Patient Care
If a threat gets in, Webroot can isolate the affected computer and reverse the damage. This helps keep your systems running and protects access to patient records, schedules, and clinical tools. You avoid data loss and disruption to your daily operations.
Global Threat Intelligence with BrightCloud
Webroot is powered by the BrightCloud threat detection network, which monitors cyber attacks across the world. This means your practice benefits from constantly updated protection based on global activity. It's like having early warning systems that adjust your defenses automatically.
Supports Regulatory Compliance
Webroot helps your practice maintain compliance with regulations like HIPAA by providing the advanced threat protection required to safeguard patient information.
No Impact on Daily Operations
Webroot works quietly in the background with minimal system impact, ensuring your practice management software and clinical tools run at full speed.
Transparent Protection
Available detailed reports showing exactly what threats were blocked, giving you peace of mind and documentation of your security measures.

Comprehensive Safeguards for Healthcare Compliance - Overview
Password & Access Controls
Enforces strong passwords, auto screen lock, and disables guest accounts.
Required under HIPAA Technical Safeguards, NIST ID.AM & PR.AC, PHIPA: prevent unauthorized access to patient info.
Admin Account Protections
Hides, renames, disables risky default admin accounts.
NIST PR.AC, PIPEDA & PHIPA: Reduces chances of system takeovers through known admin credentials.
USB & Device Control
Blocks USB drives, DVDs, and cloud storage syncing unless approved.
Addresses data leakage risks (PHIPA breach), aligns with HIPAA's Device & Media Controls and NIST PR.AC & PR.DS.
Application & Installation Block
Stops unapproved installs and disables dangerous Office macros and scripts.
Prevents malware and ransomware—core to NIST PR.IP & PR.DS, PHIPA safeguards, and HIPAA 164.308(a)(5) (malware protection).
Network Protections
Disables insecure protocols (SMBv1, NetBIOS), blocks webmail and social media.
Helps with HIPAA 164.312(e) (transmission security), NIST PR.AC-5, and limits exposure to phishing and data exfiltration risks.
Firewall & Logging
Enables local firewalls and enhances audit logging.
HIPAA Security Rule, NIST unknown link & PR.PT require event logs and firewall protections to detect, investigate, and respond to threats.
Threat Detection
Detects ransomware behavior, login failures, and tampering with logs.
NIST unknown link-7 & RS.AN, PHIPA Breach Reporting: Essential for early breach detection and reporting obligations.
Secure Configuration
Turns off remote desktop, app stores, unused services, and enforces registry backups.
Keeps systems hardened and monitored—aligned with NIST PR.IP-1, HIPAA 164.310(c), and PHIPA reasonable safeguards requirement.
Auto Healing & Alerting
Reapplies security settings every 5 mins and alerts MSP/admin if tampered.
Demonstrates ongoing monitoring required by HIPAA & PIPEDA, and meets NIST PR.MA & DE.DP (maintenance and detection).
Alexio Defender 50+ Safeguards
To be configured with client feedback.
Access & Account Controls
  • Rename Local Admin Account – prevents hackers from exploiting known usernames.
  • Set Local Admin Password – ensures strong protection for admin-level access.
  • Disable Local Admin Account – removes unnecessary high-level access points.
  • Enable Minimum Password Length – enforces longer, stronger passwords.
  • Enable Maximum Password Age – ensures passwords are changed regularly.
  • Enable Password-Protected Screen Saver – locks computers when left unattended.
  • Enable UAC (User Account Control) – adds a second layer of approval before making changes.
  • Restrict Local Admin Tools – prevents staff from using powerful tools they shouldn't access.
  • Disable Guest Account – eliminates easy entry points into the system.
  • Disable Microsoft Accounts – forces the use of secure, monitored accounts.

Alexio Defender 50+ Safeguards (continued)

Software & Application Safety Disable Setup.exe & Install.exe – blocks unauthorized software installations. Disable Windows Installer – prevents installation of risky programs. Disable Windows 10 Keylogger – turns off Microsoft's data collection. Disable Windows Store – blocks app installations that bypass policy. Disable Office Macros from Internet – stops infections from email attachments. Disable OLE in Office Documents – blocks embedded objects that carry malware. Storage & Device Controls Disable Running EXE from %APPDATA% – blocks malware from hidden folders. Disable Write to Optical Devices – stops burning patient data to discs. Disable Read & Write to Optical Devices – fully restricts CD/DVD access. Disable Write to USB Storage – stops data from being copied to USB drives. Disable Read & Write to USB Storage – completely locks down USB file transfer. Disable Cloud Storage – prevents syncing to personal cloud accounts. Enable USB Watch – keeps logs of all USB activity. Enable USB Wall – only allows approved USB devices. Disable AutoPlay (AutoRun) – blocks programs from auto-launching when devices are plugged in.

Alexio Defender 50+ Safeguards (continued)

Network & Firewall Protections Block Common Webmail – prevents sending patient data through personal email. Block Social Media – blocks access to risky, distracting sites. Enable UPnP – controls which devices are visible on the network. Disable LM NTLM v1 – ensures secure logins using modern authentication. Audit All NTLM Traffic – monitors login activity across the network. Disable NetBIOS – stops legacy file-sharing that can be exploited. Disable IPv6 – disables unused features to reduce vulnerabilities. Disable IGMP – prevents unnecessary broadcast traffic. Disable SMB v1 – blocks outdated and vulnerable sharing protocols. Enable Windows Firewall (Workstations) – provides basic protection from unauthorized access. Enable Windows Firewall (Servers) – ensures server firewalls are active. Log All Logon Events – tracks who logs in, when, and where. Enhance Security Logging – adds detail to logs for better auditing. Threat Detection & Compliance Reporting Monitor Event Log Clearing – alerts if someone tries to hide evidence of access. Alert on Excessive Logon Failures – flags repeated failed logins. Alert on Unencrypted Disk – warns if data is not encrypted properly. Monitor for Ransomware Attacks – detects suspicious file encryption behavior that may indicate ransomware. Uninstall Blacklisted Software – removes software that poses a threat. Enforce Complex Passwords – ensures all user passwords are hard to guess. Schedule Free Space Delete – wipes deleted data to prevent recovery. Clear Windows Pagefile on Reboot – removes sensitive data from memory. Enable Registry Backup – protects configuration settings from being lost or corrupted. Compliance Reporting Features Audit-Ready Reports – Protection Reports, Logon/Logoff Reports, and Data Views Unified Audit – consolidates logs of file access, policy blocks, and network activity Scheduled Logon/Logoff Records – tracks who logs in, when, and computer use durations Data Views & Dashboards – share interactive views with clients or auditors Why This Matters for Healthcare Practices Compliance Evidence: Helps demonstrate that your practice has implemented technical safeguards and maintains them—critical for audits or incident investigations. Operational Visibility: Provides clear information when things go wrong (e.g. unauthorized access attempts, blocked ransomware activity). Strategic Oversight: Makes it easy to review and adjust policies, identify trends like frequent failed logins or USB usage, and tighten security over time.

Other Services Include:
Security Risk Assessments
Comprehensive evaluation of your healthcare practice's security posture to identify vulnerabilities and ensure compliance. Contact for custom quote
Secure Remote Access Solutions
Custom-tailored remote access systems that maintain security while enabling flexible work capabilities. Contact for custom quote.
Security Awareness & Privacy Officer Training
Specialized training programs to ensure your team understands compliance requirements and security best practices. Government grants available.

Firewalls
Advanced network protection solutions designed specifically for healthcare environments. Contact for custom quote.
Backup & Business Continuity
Robust data protection and recovery systems to ensure your practice can operate even during unexpected disruptions. Contact for custom quote.
Custom VIP IT Support
Premium technical assistance tailored to the unique needs of your healthcare practice. Contact for custom quote.
Secure Your Healthcare Practice Today
Schedule a Consultation
Complete Healthcare Compliance
Comprehensive safeguards tailored for medical and dental practices
Expert Protection
Specialized security solutions designed specifically for healthcare environments
Peace of Mind
Focus on patient care while we handle your cybersecurity needs
Contact us today to discover how Alexio can help protect your practice, ensure compliance, and provide the cybersecurity foundation you need to thrive in today's digital healthcare environment.